A plumbing problem that discovered a boiler problem

As you may or may not know, JSL Heating is part of JSL Glasgow and the two other division, JSL Drainage and JSL Plumbing.

 

We work together in perfect harmony and compliment each other in times when our customers need two services and can get them both from the same expert heating company.

So this week, our plumbing team at JSL Plumbing were on site replacing a bathroom sink and the taps that are fitted to it.

During a passing conversation with the home owner, they commented how cold they were the previous night.  While it may still be summer time, it was indeed a bit chilly the other night and across Glasgow, quite a few boilers would have sprung into action.

The fact that the customer mentioned this led the JSL team member to ask a few more enquiry questions before asking for permission to fire up the boiler to check that it was working.

It turned out that the boiler was in fact NOT working.

 

The cause was a faulty thermostat which didn’t prevent the boiler from producing hot water but was given it a misleading temperature so when it was supposed to be turning on at temperature X, it wasn’t.

Our plumber explained this to the customer, called the JSL Heating team to explain it and got a slot booked in for the customer to get the boiler fixed and serviced at the same time.

 

This issue highlights the level of service, values and friendly attitude that our team have.  They showed care and attention to the customers conversation, picked up on a potential issue before politely asking to investigate.

 

By finding the problem early, it has meant our customer can get the issue fixed well in advance of Winter time and know that when the cold weather truly rolls into Glasgow, that their boiler will be in tip top condition.

 

If you are concerned that your boiler is not working to its optimum, call on JSL Heating today to conduct a service and inspection.

 

We do not charge a call out fee, all of our work is guaranteed and you can book a time slot that works for you.

Where We Cover in Glasgow

G1, G2, G4 City Centre | G3 Finnieston, Kelvingrove, Woodlands, Park Circus | G5 Gorbals, New Gorbals | G11 Broomhill, Thornwood, Partick | G12 Hyndland, Hillhead, Kelvinside, Kelvindale | G13 Knightswood, Anniesland | G14 Jordanhill, Yoker, Scotstoun | G15 Drumchapel | G20 Firhill, Kelvinside, Maryhill | G31 East End, Dennistoun, Alexandra Park | G32 Tollcross, Mount Vernon | G33 Stepps | G40 East End, Bridgeton | G41 Pollockshields | G42 Govanhill, Queens Park | G43 Shawlands | G44 Cathcart, Croftfoot | G45 Castlemilk | G46 Giffnock | G51 Govan | G52 Hillington | G53 Silverburn, Darnley | G60 Bowling, Old Kilpatrick | G61 Bearsden | G62 Milngavie | G63 Balfron, Strathblane, Kilearn, Blanefield | G64 Bishopbriggs, Torrance, Balmore | G65 Kilsyth | G66 Kirkintilloch, Lenzie, Milton of Campsie, Lennoxtown | G67, G68 Cumbernauld | G69 Moodiesburn, Baillieston | G71 Uddingston, Bothwell | G72 Blantyre, Cambuslang | G73 Rutherglen | G74, G75 East Kilbride | G76 Clarkston | G77 Newton Mearns | G78 Barrhead, Neilston | G81 Clydebank | G82 Dunbarton | G83 Balloch, Alexandria | G84 Helensburgh | ML1 Motherwell | ML2 Wishaw, Newmains | ML3 Hamilton, Ferniegair, Quarter, South Lanarkshire, Limekilnburn | ML4 Bellshill | ML5 Coatbridge | ML6 Airdrie | ML8 Carluke | ML9 Larkhall | PA1, PA2, PA3 Paisley | PA4 Renfrew | PA5 Johnstone | PA7 Bishopton | PA8 Erskine | PA11 Bridge of Weir | PA13 Kilmacolm | PA14 Langbank |

Call us today for all your central heating & boiler repair needs: 0141 406 1658

  • Jim and his team are fast and reliable. Recommended.
  • Great attention to detail. Definitely recommended.

A reliable, professional and trusting heating expert covering Glasgow and the surrounding areas. For quotations, emergency call outs and commercial contracts please call our head office on 0141 406 1658.